
Overall, FXTM gives Kenyan traders regulated forex and CFD access, with CMA licensing and support based in Nairobi.
You’ll find KES-friendly deposits, commission-free trading options, and real market analysis from experienced analysts. Accounts are available through MetaTrader or the FXTM mobile app.
Is FXTM regulated by the CMA in Kenya regulate FXTM?
Yes. FXTM operates in Kenya under Exinity Capital East Africa Ltd, licensed by the Capital Markets Authority (CMA) – Licence No. 135.
Where is the FXTM Kenya office located?
West End Towers, Waiyaki Way / Muthangari Drive, 1st Floor (Solis Serviced Suites), Kenya.
FXTM Kenya – Contact Info and Company Overview
| Category | Details |
| 🏦 Kenya Office Address | West End Towers, Waiyaki Way / Muthangari Drive, 1st Floor (Solis Serviced Suites), Kenya |
| 📧 Email Support | support@fxtm.com |
| 📞 Phone Support (Kenya) | Call +254 20 7640415 |
| 💬 Live Chat | Available via website and MyFXTM |
| ⏱️ Customer Support Hours | 24/7 from Monday to Friday, 11:00 – 16:00 on Saturdays, and 12:00 – 20:00 on Sundays (GMT+2/GMT+3) |
| ⏳ Office Operating Hours | Monday to Friday, 8:00am – 5:30pm |
| 🌐 Official Website | www.fxtm.com |
| 🚀 Sign up | 👉 Open Account |
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FXTM Kenya Regulation – Is Your Money Protected?
FXTM holds a Capital Markets Authority (CMA) licence through Exinity Capital East Africa Ltd, making it one of the few forex brokers in Kenya with official local authorisation. This gives you legal protection as a retail trader under a recognised financial regulator.
Client funds are held separately, negative balance protection is in place, and FXTM includes insurance up to $1 million in case of insolvency.
| Regulator / Authority | Region / Country | License / Registration No. | Status / Description |
| Capital Markets Authority (CMA) | Kenya | 135 | Local regulator for Exinity Capital East Africa Ltd |
| Financial Services Commission (FSC) | Mauritius | C113012295 | Regulates Exinity Limited, part of the FXTM global operation |
| Financial Sector Conduct Authority (FSCA) | South Africa | 50320 | Licences Exinity Limited as a derivatives provider |
| Financial Conduct Authority (FCA) | United Kingdom | 777911 | Regulates Exinity UK Limited |
| Securities and Commodities Authority (SCA) | United Arab Emirates | 20200000270 | Covers promotional and introduction services via Exinity Global |
Does FXTM offer negative balance protection for its Kenyan clients?
Yes. FXTM implements Negative Balance Protection, which ensures that a client’s trading account balance cannot go below zero, preventing losses that exceed the deposited capital.
How can I contact FXTM’s customer support in Kenya?
FXTM generally offers comprehensive customer support through multiple channels, including live chat directly on their website, email, and telephone, often with local support options for Kenyan clients.
What Trading Accounts Can You Open with FXTM Kenya?
FXTM Kenya gives you access to live accounts with CMA oversight, market execution, and support for M-Pesa.
You can choose low-spread pricing with Advantage, avoid commission charges on Advantage Plus, or focus on direct stock trading through Advantage Stocks. Each account supports MetaTrader.
| 💻 Live Account | 💳 Minimum Dep. | 👉 Open an account | 📊 Leverage | 💸 Commissions |
| Advantage | $ 200 | 👉 Open Account | Up to 1:3000 | $0.40–$2 based on volume |
| Advantage Plus | $ 200 | 👉 Open Account | Up to 1:3000 | None |
| Advantage Stocks | $ 200 | 👉 Open Account | Up to 1:3000 | $0.40–$2 based on volume |
| Micro Account | $50 | 👉 Open Account | Up to 1:1000 (floating) | None |
Micro Account
| Account Feature | Value |
| 💻 Trading Platforms | MetaTrader 4 (MT4), FXTM Mobile App |
| 📉 Spread Pips | From 1.5 pips |
| 💰 Minimum Deposit | $50 |
| 📈 Maximum Leverage | Up to 1:1000 |
| 💹 Trading Instruments | Forex, Commodities, Spot Metals, Indices CFDs, Cryptocurrency CFDs |
| 🏆 Best For | Beginner traders, low-risk trading, and EA strategy testing |
| ✅ Advantages | Low minimum deposit, micro-lot trading, no commission fees, beginner-friendly, high leverage |
| 🚀 Sign Up | 👉 Open Account |
Advantage Account
| Account Feature | Value |
| 💻 Trading Platforms | MetaTrader 4 and MetaTrader 5 |
| 📉 Spread Pips | Starts from 0.0 |
| 💰 Minimum Deposit | $200 |
| 📈 Maximum Leverage | Up to 1:3000 (variable) |
| 💹 Trading Instruments | Forex, commodities, indices, metals, cryptocurrencies, stock CFDs |
| 🏆 Best For | Traders who value tighter pricing and don’t mind a commission per trade |
| ✅ Advantages | Lower spread costs, full MetaTrader access, supports advanced strategies |
| 🚀Sign up | 👉 Open Account |
Advantage Plus Account
| Account Feature | Value |
| 💻 Trading Platforms | MT4 and MT5 |
| 📉 Spread Pips | Starts at 1.5 |
| 💰 Minimum Deposit | $200 |
| 📈 Maximum Leverage | Up to 1:3000 (floating) |
| 💹 Trading Instruments | Forex, metals, indices, commodities, share CFDs, crypto CFDs |
| 🏆 Best For | Traders who prefer spread-based pricing over commission models |
| ✅ Advantages | Zero commissions, swap-free available, wide product range |
| 🚀Sign up | 👉 Open Account |
Advantage Stocks Account
| Account Feature | Value |
| 💻 Trading Platforms | MetaTrader 5 only |
| 📉 Spread Pips | From 6 cents per share |
| 💰 Minimum Deposit | $200 |
| 📈 Maximum Leverage | Up to 1:3000 (floating) |
| 💹 Trading Instruments | Over 300 real US stocks, plus forex, metals, indices, crypto |
| 🏆 Best For | Traders who want direct access to major US companies |
| ✅ Advantages | Full ownership model, MT5 execution |
| 🚀Sign up | 👉 Open Account |
Demo Account
| Account Feature | Value |
| 💻 Trading Platforms | MT4 and MT5 |
| 🛠️ Features | Practice trades in real conditions, full tools access, no financial risk |
| 🏆 Best For | New traders or experienced users testing new approaches |
| 🚀Sign up | 👉 Open Account |
Islamic Account
| Account Feature | Value |
| 💻 Trading Platforms | MetaTrader 4 and MetaTrader 5 |
| 📉 Spread Pips | Advantage: From 0.0. Advantage Plus: From 1.5 |
| 💰 Minimum Deposit | $ 200 |
| 📈 Maximum Leverage | Up to 1:3000 |
| 💹 Markets Offered | Forex, indices, metals, crypto, commodities, shares |
| 🏆 Best For | Traders who need swap-free conditions for compliance or cost preference |
| ✅ Advantages | No overnight interest, same pricing model, available on request |
| 🚀Sign up | 👉 Open Account |
Am I able to open and manage multiple trading accounts under one FXTM client profile?
Yes. FXTM typically allows clients to open and manage multiple different trading accounts (e.g., Advantage, Advantage Plus, Demo) under a single MyFXTM client profile for convenience.
Besides Kenyan Shillings (KES), what other base currencies can I choose for my FXTM trading account?
While KES is supported for deposits and withdrawals, the primary base currencies available for FXTM trading accounts typically include major currencies such as the US Dollar (USD), Euro (EUR), and Great British Pound (GBP).
FXTM Kenya Signup Guide – Start Trading in Minutes
FXTM Kenya clients go through a streamlined sign-up process to get started with trading. Here’s a condensed, seven-step guide to opening your account:
Step 1: Initiate Registration and Verify Your Email
- Go to FXTM’s website, click “Open Account,” and ensure Kenya is auto-selected.
- Enter your email, create a password, and then retrieve and enter the verification code sent to your inbox.
Step 2: Provide Personal and Address Details
- Input your full name, mobile number, and date of birth.
- Enter your complete residential address, including your town/city and postal code.
Step 3: Submit Financial and Background Information
- Fill in your background details, including gender, nationality, and trading experience.
- Provide your employment and tax details, such as your sector, role, income source, and tax ID number.
Step 4: Complete Identity and Address Verification
- Upload your required documents for identity verification (e.g., National ID or passport).
- Confirm if your proof of address document matches your provided residential address.
Step 5: Choose Your Account Preferences
Select your preferred account type (Advantage or Advantage Plus) and trading platform (MT4 or MT5).
Step 6: Set Your Account Currency and Leverage
- Choose your base currency for all transactions.
- Select your desired leverage level, keeping in mind the associated risks.
Step 7: Finalize Account Setup and Fund Your Dashboard
Once all steps are complete, your new account will be ready and visible on your dashboard. You can now proceed to fund it and begin trading.
Broker Comparison: FXTM, FXPesa, and Exness for Kenya
| FXTM | FXPesa | Exness | |
| ⚖️ Regulation | CMA Kenya, FCA UK, FSCA SA, FSC Mauritius, SCA UAE | CMA Kenya | CMA Kenya, FCA UK, CySEC, FSCA SA, FSC BVI, FSC Mauritius, FSA Seychelles, CBCS Curaçao, JSC Jordan |
| 📱 Trading Platform | MT4, MT5 | MT4, MetaTrader 5 | MT4, MT5, Exness WebTerminal, Exness Trade App |
| 💰 Withdrawal Fee | None | None | None |
| 📊 Demo Account | Yes | Yes | Yes, unlimited |
| 📈 Minimum Deposit | $ 50 | $5 equivalent in KES | $10 |
| 📈 Leverage | Up to 1:3000 (regulated cap in Kenya is 1:400) | Up to 1:400 | Up to 1:400 (Kenya) |
| 📊 Spread | From 0.0 pips on Advantage account | From 1.4 pips on Standard | From 0.1 pips on Pro, 0.0 pips on Zero and Raw |
| 💰 Commissions | $0.40–$2 based on volume | No commissions on Standard, ECN account uses commission | Pro and Standard: None, Zero: From $0.05, Raw: Up to $3.50 |
| ✴️ Margin Call/Stop-Out | 80% / 50% | 50% / 30% | 60% / 0% |
| ✴️ Order Execution | From 0.1 seconds | Not specified | Ultra-fast, low slippage |
| 💳 No-Deposit Bonus | No | No | No |
| 📊 Cent Accounts | No | No | Yes (Standard Cent) |
| 📈 Account Types | Advantage, Advantage Plus, Advantage Stocks, Demo, Islamic | Standard, Executive (ECN), Demo, Islamic | Standard, Cent, Pro, Zero, Raw, Demo, Islamic |
| ⚖️ CMA Regulation | Yes | Yes | Yes |
| 💳 KES Deposits | Yes, supports local deposits | Yes, M-Pesa and local bank options | Yes, M-Pesa and online bank transfer |
| 📊 Kenyan Shilling Account | Yes (KES available under FXTM Kenya) | Yes | Yes |
| 👥 Customer Service Hours | 24/7 during the week, selected hours over weekends | 24/5 | 24/7 |
| 📊 Retail Investor Accounts | Yes | Yes | Yes |
| ☪️ Islamic Account | Available on request | Available on all account types | Available, auto-applied to eligible Kenyan accounts |
| ⚖️ Regulation | FCA, CySEC, ASIC, FSCA, FSC Belize, not CMA | CMA Kenya, FCA, CySEC, FSCA, FSC Mauritius | FCA, IFSC Belize, FSC Mauritius |
| 👉 Open account | 👉 Open Account | 👉 Open Account | 👉 Open Account |
FXTM Kenya Platform Options – MT4, MT5, App
FXTM clients in Kenya can access five distinct platform options depending on how and where they trade. Whether you’re on mobile, desktop, or relying on automated tools, FXTM supports all major trading methods with MetaTrader, a mobile app, copy trading tools, and VPS hosting.
FXTM Trader App
The FXTM Trader App gives Kenyan clients full account access and trade execution through mobile. It’s available on iOS and Android and supports full functionality, including deposits and withdrawals.
Key Features
- Spreads on major forex pairs and gold typically start from zero.
- Access to your FXTM account, balance, and history in-app.
- View live prices across currencies, energy, metals, and indices.
- Supports biometric login on compatible smartphones.
- Instant trade execution and mobile funding options.
- Available via Google Play and App Store.
FXTM Trader App is ideal for traders who want a direct mobile trading experience with built-in account access.
MetaTrader 4
MT4 remains a go-to for Kenyan traders who prefer a streamlined platform with a long-standing track record in forex and CFD trading. It’s available across operating systems and integrates with FXTM’s account features.
Key Features
- Supports MetaQuotes Language 4 (MQL4) for custom indicators and automation.
- Over 30 pre-installed technical indicators.
- Real-time quotes and live interactive charting tools.
- Full compatibility with the FXTM VPS service.
- Mobile and desktop access are supported equally.
- One-click trading and multiple order types.
MetaTrader 4 is ideal for currency traders who rely on execution speed and technical setups.
MetaTrader 5
Kenyan traders can also use MT5 through FXTM to access more instruments and broader analysis tools. MT5 supports CFD trading on stocks, indices, forex, and more.
Key Features
- Supports advanced technical indicators, with 80+ built-in options.
- Compatible with all major devices, including web and mobile versions.
- Free access to real-time prices, including share CFDs.
- Available for both live and demo account holders.
- Full MAM support for managing multiple accounts.
- Integrated with VPS for automated strategies.
MetaTrader 5 is ideal for those who want to trade across more markets with extra technical detail.
FXTM Copy Trading
FXTM’s copy trading options are available to Kenyan account holders through the MetaTrader 4 platform. You can follow strategies from experienced traders with flexible levels of control.
Key Features
- Three levels of automation: manual, semi-automatic, or full.
- Available through MQL5 with FXTM MT4 accounts.
- View trader stats before choosing who to follow.
- Trades are placed directly in your account.
- Account types must be eligible before copy trading can start.
- No need for pooled funds or managed accounts.
Copy Trading is ideal for traders who prefer strategy tracking over building trades from scratch.
FXTM VPS
VPS access is available to eligible Kenyan clients. This gives you continuous trading through a remote server that stays online regardless of your local connection.
Key Features
- Stable performance with 99.9% uptime and remote access.
- Execution delays are reduced through server-based trading.
- Fully supported for MT4 and Expert Advisors.
- Works without relying on your local power or internet provider.
- Can be used across devices via Remote Desktop Protocol (RDP).
- Eligibility depends on deposit and trading volume.
FXTM VPS is ideal for automated traders or anyone who needs consistent platform access day and night.
Can I use Expert Advisors (EAs) for automated trading on FXTM’s platforms in Kenya?
Yes. Both the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms offered by FXTM fully support the use of Expert Advisors (EAs) for automated trading strategies.
FXTM Kenya: Markets, Assets, and Instruments
| Market Type | Market Description | Examples/Popular Instruments | Reasons Why Kenyan Traders Should Be Familiar With This Type |
| 🚀 Crypto CFD | Trade global cryptocurrencies as CFDs with no exchange or wallet accounts required. | BTC, ETH, MATIC, BNB | Crypto CFDs attract Kenyan traders interested in short-term volatility and decentralised asset movements. |
| 🛢️ Commodities CFD | Access popular soft and energy commodities on margin. | Brent, Coffee Arabica, Gold, Natural Gas | Commodity markets allow Kenyans to respond to global price shifts across food, fuel, and metals. |
| 📊 Indices CFD | Trade basket-based instruments tracking global equity markets. | JP225, SP500, US30, FRA40 | Index CFDs are ideal for those who prefer macroeconomic speculation over individual stock analysis. |
| 📈 Stocks CFD | Speculate on major global shares from the US, Japan, and Hong Kong. | Apple, HSBC, Toyota, Alibaba | Stocks CFDs offer flexibility for short-term trading without long-term ownership commitment. |
| 🏦 Forex CFD | Trade major and minor currency pairs with high liquidity and leverage options. | GBPUSD, USDJPY, EURUSD, AUDUSD | Forex remains a primary entry point for Kenyan traders due to familiarity and market access. |
| 📈 US Stocks (Real) | Trade real shares from the US market via the Advantage Stocks Account, with no commissions. | Coca-Cola, Visa, Google, Pfizer | Suitable for Kenyan traders looking to build portfolios or access dividend-paying US stocks directly. |
Can I trade popular commodities like Gold or Oil as CFDs on FXTM Kenya?
Yes. FXTM provides opportunities to trade various popular commodities as Contracts for Difference (CFDs), including precious metals like Gold (XAU/USD) and energies such as Crude Oil (WTI and Brent).
What are the typical trading hours for different instruments on FXTM in Kenya?
Forex currency pairs are typically available for trading 24 hours a day, five days a week (Monday to Friday). Other instruments, such as stocks, indices, and commodities, follow specific market hours, which can be found on the FXTM website or within the trading platform.
FXTM Kenya Pricing – Spreads, Swaps, and Commissions
FXTM’s pricing for Kenyan accounts depends on which platform and account you choose. Spreads are competitive, commissions are either waived or volume-based, and most non-trading charges are reasonable.
Spreads and Commissions
| Account Type | Spread Type | Commission |
| Advantage Account | From 0.0 pips | $0.40 – $2 per trade, based on volume |
| Advantage Plus Account | From 1.5 pips | None |
| Advantage Stocks Account | From $0.06 per share | $0.40 – $2 per trade, based on volume |
Other instrument examples:
- Brent: from 3.0 pips
- NASDAQ 100 Spot: from 0.8 pips
- BTC/USD: from 0.0 pips
- Apple stock CFD: from 3.0 pips
Overnight Fees, Rollovers, or Swaps
Swap rates apply when trades are held overnight. Here are a few examples:
| Instrument | Swap Short | Swap Long |
| EUR/USD | +0.0476 | -0.1041 |
| XAU/USD (Gold) | +0.3778 | -0.8586 |
| NASDAQ 100 | +0.0177 | -0.0391 |
| BTC/USD | 0.0 | -12.0 |
| ETFs (average) | +0.83 | -8.83 |
Inactivity Fees
| Account Status | Fee Charged |
| No activity for 3 months | $10 / €10 / £10 monthly |
| No trading before withdrawal requested | 3% fee or cost recovery from banking charges |
| Abuse of reimbursement policy | Reimbursement amounts may be reclaimed |
Deposit and Withdrawal Fees
FXTM doesn’t charge for deposits, but some withdrawal methods include fees:
- Cards (Visa/Mastercard): $3 per withdrawal
- Bank Transfer: $30 per withdrawal
- FasaPay: 0.5% of the amount
- Perfect Money: 2% of the amount
- PayRedeem: 1.5% of the amount
FXTM Kenya – How to Fund Your Account and Withdraw Profits
Kenyan traders can deposit or withdraw using mobile payments, local transfers, e-wallets, or card options. You’ll need to use your own account, and FXTM applies different charges depending on how you pay or withdraw. All account names must match your FXTM profile.
| Payment Method | Deposit Time | Withdrawal Time | Fees |
| 🧾 M‑Pesa | Within 30 minutes | Up to 24 hours | None for deposits. FXTM may apply withdrawal handling costs. |
| 💳 Credit/Debit Cards | Instant | Within 24 hours | 2 EUR / 3 USD / 2 GBP per transaction. |
| 🏦 Bank Transfer | 3–5 business days | 3–5 business days | 30 USD / EUR / GBP per transaction. |
| 💼 E-Wallets | Instant | Within 24 hours | Perfect Money: 2%. Others vary. |
| 💰 Prepaid Cards | Instant | Within 24 hours | PayRedeem: 1.5% on withdrawals. |
| 📱 Digital Wallets | Instant | Within 24 hours | Usually free for deposits. |
How to Deposit Funds via M-Pesa to FXTM
- Log in to your FXTM account and click Funds → Deposit.
- Select your live account and choose M‑Pesa as the payment method.
- Enter your deposit amount in KES (minimum KES 1,300).
- Provide your M‑Pesa-registered phone number and confirm.
- Open the M‑Pesa app on your phone and enter your PIN when prompted.
- Confirm the payment; funds should appear in your FXTM account in under 30 minutes.
How to Withdraw Funds with FXTM
- Go to Withdraw under the ‘My Money’ section in MyFXTM.
- Pick your preferred withdrawal option and select Withdraw.
- Choose the account you want to withdraw from and complete the required fields.
- Submit your request. Timelines vary based on the provider, but most withdrawals clear within 24 hours.
What other deposit and withdrawal methods does FXTM offer in Kenya besides M-Pesa?
Beyond M-Pesa, FXTM typically supports deposits and withdrawals via local bank transfers and international bank wire transfers, providing flexibility for Kenyan clients.
FXTM Kenya: Research Tools and Trader Education
FXTM’s offering in Kenya includes full education and research access, backed by technical tools, in-app signals, and analysis from globally recognised names. It’s a comprehensive suite for retail traders across Nairobi, Mombasa, Kisumu, and beyond.
| Tool | Description | Purpose for Traders |
| 📚 Articles & Strategy Guides | Full range of topics, from how to start trading, to risk control and futures markets. | Helps part-time traders in Kenya build understanding at their own pace without needing classes. |
| 🗓️ Economic Calendar | Track major data releases and their projected market impact — filterable by currency, country, or impact. | Lets Kenyan traders time their trades around high-impact moves like inflation or central bank updates. |
| 🎥 Trading Videos | Short-form content that explains market fundamentals, chart setups, and order types. | Useful for traders learning visually, or those looking to recap methods between sessions. |
| 📘 Free eBooks | PDFs covering strategy design, psychology, and asset class breakdowns. | Traders in remote or low-data areas can download material and study offline. |
| 📊 Daily Market Analysis | Morning and afternoon market commentaries on stocks, currencies, and indices. | Helps local traders see beyond charts by factoring in macroeconomic and global news context. |
| 🛠️ Trading Tools | Built-in indicators, real-time stats, and calculators inside the platform. | Helps reduce trade planning time and boosts precision for high-frequency or swing strategies. |
| 📈 Forex Calculators | Margin, pip, and profit calculators with live price feeds. | Helps Kenyan traders avoid miscalculations and plan trades more effectively in volatile markets. |
| 📉 FXTM Pro Trading Tools | Technical overlays, sentiment maps, and volume tools inside MT4 and MT5. | Improves trade execution and allows more informed setups across different market conditions. |
| 📰 Market Analysis | Currency breakdowns, commodity insights, and trade ideas from FXTM’s analyst team. | Supports regional traders who rely on global themes — especially USD, gold, and oil-related pairs. |
| 📖 Forex Glossary | Definitions from ADX to ZAR explained in plain language. | Helps clarify trading terms so users don’t miss key details in market commentary or platform usage. |
| 🚨 Trading Signals (Acuity) | AI-backed signals updated three times a day — each with entry, stop loss, and TP levels. | Useful for traders balancing work with trading, looking for fast but credible setups. |
Does FXTM provide advanced educational resources beyond basic guides for Kenyan traders?
Yes. In addition to beginner resources like demo accounts and eBooks, FXTM offers more advanced educational content, including webinars, in-depth market analysis, strategic articles, and trading tutorials for experienced traders.
How Does the FXTM Kenya Partner Program Work?
FXTM offers a partner model for Kenyans that pays up to $600 per qualified client, with zero minimum payout limit and access to real-time tracking via CellXpert.
If you’re a digital content creator, community organiser, or financial education platform in Kenya, you can start earning right away.
What Kind of Partner Can You Be?
You don’t need a website or a big platform to get started. FXTM partners in Kenya include local educators, social media influencers, Telegram channel owners, and Forex trainers. If you bring traffic that converts, FXTM does the rest.
| First Deposit (USD) | Minimum Closed Lots | Commission (USD) |
| $200–$499 | 12 | $150 |
| $500–$999 | 12 | $375 |
| $1,000+ | 12 | $600 |
Kenyans and all non-restricted countries can apply for the partnership; UK/EU terms differ.
Why Kenyan Partners Choose FXTM
- Flexible payout options, from bank wire to Neteller and Skrill — it’s all supported.
- Real-time performance tracking: You can see exactly how your referrals convert.
- Short signup process: you can apply and be live in under an hour.
- Bilingual and Swahili-friendly creatives: FXTM offers multi-language materials for Kenyan audiences.
- Referral support: Dedicated partner managers help with performance tips and strategy tweaks.
FXTM Kenya Support – How to Get Help When You Need It
| Customer Support | FXTM Customer Support |
| ⏰ Operating Hours | Monday to Friday: 8:00 AM – 5:30 PM (Kenyan office). Live chat and international lines open 24/5. |
| 🔊 Support Languages | English, Swahili, and other global languages. Website and platform support Swahili for local relevance. |
| 🏆 Telephonic Support | +254 20 7640415 (Kenya local office) and +44 20 3734 2255 (UK). |
| 👥 Live Chat | Accessible via desktop and FXTM Trader app — support responds within minutes during peak hours. |
| ☎️ Email Address | support@fxtm.com — recommended for official correspondence. |
| 📍 The Overall Quality of FXTM Support | Kenyan clients benefit from a Nairobi-based contact centre, responsive agents, and easy escalation if needed. Localisation is decent, and support is consistent during the week. |
FXTM Kenya Awards – What Recognition Have They Received?
FXTM has received a number of regional and global awards, including those spanning Africa, which includes Kenya. While not all awards are tagged to specific countries, traders in Kenya benefit from the broker’s broader industry recognition across the continent.
| 🗓️ Year | 🏅 Award Title | 🌍 Event / Notes |
| 2025 | Best Trading Conditions – MEA | UFAwards – Middle East & Africa region |
| 2022 | The Best Mobile App | World Financial Award |
| 2022 | The Most Trusted Forex Broker | World Financial Award |
| 2022 | The Best Islamic FX Account | World Financial Award |
| 2022 | The Best Educational Program | World Financial Award |
| 2021 | Best Trading Experience | World Finance |
| 2021 | Best Online Leveraged Trading Specialists | Global Business Awards |
What CSR Projects Does FXTM Kenya Support?
FXTM is mostly involved in sponsorships.
While FXTM hasn’t launched Kenya-specific CSR programmes, the broker has funded African-led efforts that impact traders and communities alike. Below are some of their broader campaigns relevant to Kenyan audiences, with emphasis on youth upliftment and long-term community value.
- 2019 – Velokhaya Life Cycling Academy (South Africa): Helped at-risk youth escape gang culture through sport. FXTM funded facilities and awareness programmes.
- 2018 – Lewis Pugh’s Long Swim (UK & Global): Sponsored his 530km swim along the English Channel to push marine protection. The effort influenced government policy.
- 2017 – Sahara Force India F1 Team (Global): Sponsored one of the fastest-growing teams on the circuit, showcasing FXTM on screens worldwide, including Kenya.
- 2017 – Dominika Cibulková Partnership (Global): FXTM supported her during key WTA events. The focus was on focus, consistency, and technical performance.
Final Thoughts: FXTM Kenya – Is It a Broker Worth Using?
Yes. The CMA regulates FXTM Kenya, and that alone puts it ahead of most brokers targeting the region. They’ve invested in a proper office, real support staff, and verified local payment solutions, which shows commitment, not just access.
Account variety works in your favour. Whether you’re new or already trading size, FXTM offers both low-spread and zero-commission models, plus a dedicated stock account if equities are your focus.
MetaTrader is fully covered, and the extra tools baked into the platform, like calculators, indicators, and trade signals, make a difference.
You also get quality research and proper education in formats that suit Kenyans, from video tutorials to free ebooks. No upsells, no traps, and payouts are reliable.
FXTM isn’t the cheapest for everyone, but it’s secure, CMA-licensed, and well-suited to traders in Kenya who value real infrastructure over vague promises.
FXTM Kenya Pros and Cons – What Traders Should Know
| 🟢 Pros | 🔴 Cons |
| CMA-regulated with a physical office in Nairobi | Minimum deposit of $200 may be high for newer traders |
| M‑Pesa supported for both deposits and withdrawals | KES funding not available on all international account versions |
| Kenyan shilling accounts reduce exposure to conversion costs | No cent account options for ultra-small position sizing |
| Zero-commission Advantage Plus account available with swap-free setup | No proprietary desktop trading platform |
| Real US stock trading via Advantage Stocks account with no share commissions | No welcome bonus or sign-up promotion |
| Daily market analysis and trading signals provided by named analysts | Stock trading restricted to US markets only |
| MetaTrader 4 and 5 supported with full VPS and EA compatibility | VPS access tied to deposit and volume requirements |
| Full local-language support including Swahili across platforms and materials | Weekend customer service limited to specific hours |
| Transparent pricing with competitive spreads and published swap rates | Inactivity fee applies after three months without trades |
| Islamic trading accounts available on request with same trading conditions | Copy trading only available via MT4 and requires separate approval |
| Direct local phone support with Kenyan landline | Some withdrawal methods still charge flat or percentage-based fees |
| FXTM Trader App offers full account control and biometric login on Android and iOS | No exposure to NSE or regional African equities |
| FXTM Kenya operates under Exinity Capital East Africa Ltd, giving extra legal recourse locally | Partner programme uses standard global commission tiers without Kenya-specific bonuses |
| Flexible leverage up to 1:3000 within global guidelines, capped locally at 1:400 by the CMA | Advanced tools like sentiment maps require MetaTrader platform familiarity |
| Research tools include real-time calculators, sentiment overlays, and volume heatmaps |
References: Where We Got Our FXTM Data
- FXTM.com
- licensees.cma.or.ke
FXTM Review Detailed Summary
| Features | Details |
| 🌍 General Information | |
| 🌟 Company Name | FXTM (ForexTime) |
| 📅 Year Founded | 2011 |
| 🏢 Head Office | Limassol, Cyprus |
| ☎️ Customer Support (Kenya) | Available via global contacts |
| 🌐 Website | Yes |
| 🌍 Regulatory Bodies | CMA (Kenya – Pending), FSCA, FCA, CySEC, FSC |
| 🏛️ Tier-1 Licenses | FCA |
| 🏢 Tier-2 Licenses | FSCA, CySEC |
| 🏢 Tier-3 Licenses | FSC |
| 👥 Active Traders Globally | Over 4,000,000 |
| 🏆 Awards | Best Trading Experience, Best Customer Service, and others |
| 📈 Trading Desk Type | ECN/STP |
| 🛡️ Is FXTM Safe? | Yes, regulated in multiple jurisdictions |
| 🌎 Accept US Clients | No |
| 🛡️ Negative Balance Protection | Yes |
| 📂 Account Details | |
| 💵 Account Types | Standard, Micro, Advantage, Advantage Plus |
| 🌍 Account Opening Languages | English, Swahili, and others |
| 🌟 Islamic Account Available | Yes |
| ⏱️ Account Opening Time | Within 24 hours |
| 💰 Minimum Deposit | $50 |
| 🏦 Deposit Methods | M-Pesa, Bank Transfer, Credit/Debit Card, Skrill, Neteller, Cryptocurrencies |
| 📊 Demo Account Available | Yes |
| 💼 Welcome Bonus | Yes (varies by region and promotion) |
| ⚡ Deposit Processing Time | Instant to 24 hours |
| 📉 Trading Features | |
| 💹 Leverage | Up to 1:2000 |
| 📊 Spreads | Tight spreads from 0.0 pips (Advantage account) |
| 🔄 Swap-Free Accounts | Yes (Islamic account option) |
| ⚡ Scalping Allowed | Yes |
| 🛡️ Hedging Allowed | Yes |
| ⚙️ Trading Platforms | MetaTrader 4, MetaTrader 5, FXTM Trader App |
| 🖥️ Desktop App | Yes |
| 📱 Mobile App | Yes (iOS & Android) |
| 🌍 Trading Products | Forex, Indices, Commodities, Stocks, Cryptocurrencies (CFDs) |
| 🏦 Major Pairs Available | Yes |
| 🛠️ Technical Tools | VPS Hosting, Risk Management Tools |
| 📈 Charting Tools | Advanced Charting on Platforms |
| 📊 Advanced Indicators | Yes |
| ⏳ Time Frames | Multiple (1 minute to monthly) |
| 📌 Alerts | Yes (Notifications & Trade Alerts) |
| 🔍 Watch List | Yes |
| 📖 Education & Support | |
| 📚 Learning Materials | Yes (Videos, Webinars, E-books, Tutorials) |
| 🗓️ Economic Calendar | Yes |
| 🧑🏫 Weekly Webinars | Yes |
| 🌟 Beginners Friendly Platform | Yes |
| 🛠️ Trading Tools | Economic Calendar, Pip Calculator |
| 📧 Email Support | Yes |
| ☎️ Phone Support | Yes |
| 💬 Live Chat Support | Yes |
| 🕒 Customer Support Hours | 24/5 |
| 🌟 User Experience Score | High |
| 🪙 Fees & Costs | |
| 🪙 Deposit Fee | No |
| 🏦 Withdrawal Fee | Yes (varies by method) |
| 💸 Inactivity Fee | Yes (after 6 months of inactivity) |
| 💵 Commission Fee | Low commissions on Advantage account; zero commissions on Standard accounts |
| 💳 Payment Methods | M-Pesa, Bank Transfer, Credit/Debit Cards, E-wallets |
| 🔄 Trading Models | |
| 🔄 STP (Straight Through Processing) | Yes |
| 📈 Market Maker | No |
| 🌟 Special Features | |
| 🌐 VPS Hosting | Yes |
| ⚙️ API Trading Support | No |
| 🖥️ Copy Trading | Yes |
| 📲 Mobile Trading Experience | High |
| 🛠️ Advanced Tools | Advanced Analytics, Trading Signals |
| 📈 Instruments Offered | |
| 📉 Forex Trading | Yes |
| 📊 Indices CFDs | Yes |
| 🛢️ Commodity CFDs | Yes |
| 📈 Stock CFDs | Yes |
| 🪙 Cryptocurrency CFDs | Yes |
| 🇰🇪 Kenya-Specific Features | |
| 🌍 Local Languages Supported | English, Swahili |
| 💵 Minimum Deposit in KES | Approx. KES 1,500 |
| 📞 Kenyan Customer Support | Available via global contacts |
| 🏦 Local Payment Methods | M-Pesa, Bank Transfers |
| 🛡️ Regulation in Africa | FSCA (South Africa) |
| 🌟 Popularity in Kenya | High |
| 🚀 Final Ratings | |
| 🌟 Beginner Friendliness | High |
| 📚 Education Quality | High |
| 💵 Deposit & Withdrawal Process | Seamless |
| 📊 Platform Quality | High (MT4, MT5, FXTM Trader App) |
| 💬 Customer Service Quality | Excellent |
| 🌟 Trustworthiness | 92% |
| 🚀 Sign Up | 👉 Open Account |
Frequently Asked Questions
Can I deposit with M‑Pesa on FXTM?
Yes, FXTM Kenya accepts M‑Pesa deposits and withdrawals in Kenyan Shillings.
Does FXTM accept M‑Pesa in Kenya?
Yes. You can deposit and withdraw using M‑Pesa, with funds appearing in your account in under 30 minutes.
Can I trade US stocks on FXTM Kenya?
Yes. Through the Advantage Stocks account, you can access over 300 real US stocks.
Is FXTM copy trading available in Kenya?
Yes. Copy trading is available through the MQL5 network and FXTM MT4 accounts.
Does FXTM Kenya offer trading signals?
Yes. FXTM includes daily Acuity signals with entry, stop loss, and take profit levels.
What trading tools does FXTM provide in Kenya?
Tools include margin calculators, pip calculators, profit calculators, and FXTM Pro technical overlays inside MT4/MT5.
Is FXTM suitable for beginners in Kenya?
Yes. FXTM offers a demo account, daily videos, eBooks, and a glossary to support new traders.
What is FXTM’s inactivity fee in Kenya?
$10 monthly after 3 months of no trading.
Can I use FXTM Kenya on mobile?
Yes. The FXTM Trader App supports mobile deposits, trading, and withdrawals.
What kind of accounts does FXTM Kenya offer?
Advantage, Advantage Plus, Advantage Stocks, Demo, and Islamic.
Are there overnight swap fees on FXTM Kenya?
Yes. Swap rates vary by instrument. For example: EUR/USD: +0.0476 (short), -0.1041 (long).
Does FXTM Kenya offer crypto trading?
Yes. You can trade crypto CFDs like BTC, ETH, and BNB without owning the assets.
How do I deposit via M‑Pesa to FXTM?
Log in to MyFXTM. Deposit. Choose M‑Pesa. Enter the amount and the number. Authorise on your phone.
Can I use Kenyan Shillings with FXTM?
Yes, you can deposit and withdraw in KES using M‑Pesa or local methods.
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